Agenda at a glance Pre-SMART training | Nov 12th SMART lineup | Nov 13th *Exclusive for SysAid Customers
Virtual Events and Webinars
Future-Proofing African Educational Institutions with AI-First ITSM
Uncover the Future of ITSM: Discover cutting edge IT service tools, and see how peers are ACTUALLY using AI to resolve tickets in real time and improve user satisfaction
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Virtual Events and Webinars
Future-Proofing African Educational Institutions with AI-First ITSM
Uncover the Future of ITSM: Discover cutting edge IT service tools, and see how peers are ACTUALLY using AI to resolve tickets in real time and improve user satisfaction
Virtual Events and Webinars
Agentic AI at work: Temco Logistics ends 200 daily password resets with AI
Virtual Events and Webinars
SysAid Copilot Guided Workshop – Spaces
Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.
Virtual Events and Webinars
SysAid Copilot Guided Workshop – Classic
Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.
Virtual Events and Webinars
Revolutionizing IT service experience for African banking
Uncover the Future of ITSM: Discover cutting edge IT service tools, and see how peers are ACTUALLY using AI to resolve tickets in real time and improve user satisfaction
Virtual Events and Webinars
A Simple and Secure Start to Agentic ITSM
Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.
Virtual Events and Webinars
How to improve end user satisfaction through a formalized program
Most teams collect CSAT data but struggle to act on it. This webinar shows how to turn feedback into real CX results—no sales pitch, just practical tools and proven examples.
Virtual Events and Webinars
Agentic AI & The Future of ITSM – What IT Leaders Need to Know in 2025
AI isn’t coming – it’s already here, reshaping how IT teams operate every day.