Workflow Automation

Workflows Made Easy

• Automate anything from basic approvals to intricate multi-step workflows.
• Streamline your workflows by setting up conditions to trigger specific actions based on dependencies.
• Empower your team with the flexibility to complete action items directly on the service record page, their email, or even the self-service portal.

Want to give your workflow a boost? Workflow Designer, paired with Automate Joe, unlocks powerful service orchestration capabilities. Automate Joe, an embedded service desk orchestration tool, allows agents to free up a significant percentage of their workload by automatically running script-based processes from SysAid using CA Automi.

• Automate repetitive tasks and free yourself up to focus on what matters most.
• No more delays or human errors – get things done faster and more accurately.
• Save money – automate tasks and keep costs down.
• Impress your end-users – deliver flawless service effortlessly.

Workflow automation benefits every department, especially large companies with complex, multi-department workflows. Empower any end user to participate and simplify the way your entire organization works.

Picture this: approvals from hiring managers and finance roll in automatically, freeing up HR to focus on what truly matters. Once a new hire accepts, magic unfolds! Security is notified for key fobs, facilities arrange desks and chairs, and everything falls into place seamlessly. This could be your reality.